INFORMATION
Items will be delivered by standard post.
Your order will arrive in one to three weeks depending on delivery distance.
Shipping cost may vary based on shipping location and total weight of the items in your order.
Shipping cost will be calculated during the check out process.
* We will not resend items undelivered because of incorrect shipping address, or items not accepted by the receiver.
These items will be treated as an abandoned order and will not be refunded.
* All the shipments are with a tracking number. If an item is not delivered, please contact us immediately.
* The customer is responsible for payment of any import duties.
Return Policy
Your order will arrive in one to three weeks depending on delivery distance.
Shipping cost may vary based on shipping location and total weight of the items in your order.
Shipping cost will be calculated during the check out process.
* We will not resend items undelivered because of incorrect shipping address, or items not accepted by the receiver.
These items will be treated as an abandoned order and will not be refunded.
* All the shipments are with a tracking number. If an item is not delivered, please contact us immediately.
* The customer is responsible for payment of any import duties.
| Regions | Asia | Europe, Oceania, Africa | North America South America |
| 1st item | $ 5 | $ 5 | $ 5 |
| Every additional item | $ 3 | $ 3 | $ 3 |
Return Policy
* If you receive a defective or incorrect item, we will refund payment.
Please contact us within 5 business days after you received the defective or incorrect item,
and upon inspection we will refund payment and shipping cost to you, then you may choose to have
a new product shipped to you by processing a new order.
* Items must be in the original condition, otherwise returns will be refused.
* Hydro Sapiens ® is not liable for items that are lost in transit or not returned to the proper address below:
Please contact us within 5 business days after you received the defective or incorrect item,
and upon inspection we will refund payment and shipping cost to you, then you may choose to have
a new product shipped to you by processing a new order.
* Items must be in the original condition, otherwise returns will be refused.
* Hydro Sapiens ® is not liable for items that are lost in transit or not returned to the proper address below:
Return Address
Hydro Sapiens
58/41 Noble Geo Rama 5
Nakornin Rd. Bangkunklong
Bangkruey, Nonthaburi
Thailand 11130
* We apologize that we can not exchange items if the wrong size was ordered.
So please check the quantity and sizes or items ordered carefully at the time of purchase.
* If you have any other questions about our return policy, please email info@hydro-sapiens.com
Privacy Policy
Hydro Sapiens
58/41 Noble Geo Rama 5
Nakornin Rd. Bangkunklong
Bangkruey, Nonthaburi
Thailand 11130
* We apologize that we can not exchange items if the wrong size was ordered.
So please check the quantity and sizes or items ordered carefully at the time of purchase.
* If you have any other questions about our return policy, please email info@hydro-sapiens.com
Privacy Policy
* We respect your right to privacy, we require only information necessary for us to complete your order
and we will not sell your name or personal information without your permission.
and we will not sell your name or personal information without your permission.